Press Releases

PUC Offers Tips on How to Stay Safe and Warm During Cold Weather

January 04, 2017

HARRISBURG With frigid temperatures blasting Pennsylvania, the Pennsylvania Public Utility Commission (PUC) today reminded residents across the state that preparation and awareness are essential parts of winter safety.

 "It is important to take a few minutes to address some ways to help keep yourself and your family safe and warm during this cold weather," said Chairman Gladys M. Brown.

 Emergency cold weather heating tips include:

 Be Safe

Be Prepared

Seal Up and Turn Down

Visit the Commission's website for a short video featuring storm safety information and a list of home heating safety tips. Additionally, as part of the annual "Prepare Now" campaign, the Commission continues to appeal to utilities to increase their efforts to educate consumers about other resources that may be available, such as grants under the federal Low-Income Home Energy Assistance Program (LIHEAP) " which is administered by the Pennsylvania Department of Human Services (DHS) " with information available through local County Assistance Offices or via the LIHEAP hotline at 1-866-857-7095.

The PUC emphasizes that consumers without utility service should understand their rights and responsibilities, including additional options that may be available for those who are seriously ill or are facing other unique circumstances, such as a protection from abuse order. Consumers should call their utility first to make arrangements to pay their bill. If they are unable to reach an agreement with the utility, the PUC may be able to provide assistance. The PUC can be reached toll-free at 1-800-692-7380.

The Pennsylvania Public Utility Commission balances the needs of consumers and utilities; ensures safe and reliable utility service at reasonable rates; protects the public interest; educates consumers to make independent and informed utility choices; furthers economic development; and fosters new technologies and competitive markets in an environmentally sound manner.

 Visit the PUC's website at for recent news releases and video of select proceedings. You can also follow us on Twitter, Facebook, LinkedIn, Instagram and YouTube. Search for the "Pennsylvania Public Utility Commission" or "PA PUC" on your favorite social media channel for updates on utility issues and other helpful consumer information.

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